Terms and Conditions of Coaching

• Payment must be made upon booking your session(s) to secure venue hire and/or time slot.

• Cancellation & Rebooking Policy: 

• Cancellations made more than 48 hours before a session may be rescheduled without charge, subject to availability.

• Cancellations made less than 48 hours before a session are non-refundable and will be charged in full.

• Where I offer the option to reschedule a session cancelled within the 48-hour cancellation period, the replacement session must be booked within 30 days of the original session date and is subject to availability.

• A session cancelled within the 48-hour cancellation period does not remain as an open-ended credit. If a replacement session has not been booked within 30 days of the original session date, the original session will be considered used and no refund or further rescheduling will be available.

• 5 Session coaching packages must be used within 6 months of the first session. 10 Session coaching packages must be used within 10 months of the first session.

• By booking coaching services, the Client acknowledges they have read, understood, and agreed to these terms and conditions.

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Safe Space Policy

These sessions are designed to be a supportive and respectful space where you can explore, grow, and step out of your comfort zone. I’m committed to maintaining an environment free from discrimination, intimidation, or inappropriate behaviour of any kind. This is a space of mutual respect. Your time, boundaries, and comfort are important, just as I ask that my role and responsibilities are treated with the same care. If anything comes up that makes you feel uncomfortable at any point-please don’t hesitate to say so. Your wellbeing matters, and I’ll always treat any concerns with care. Please note: I reserve the right to refuse or discontinue coaching at any time if a client engages in abusive, discriminatory, or inappropriate behaviour. This includes any conduct-verbal, emotional, or physical-that compromises the safety, wellbeing, or integrity of the coaching space.

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